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FAQs

Are You Open?

Currently both Leichhardt and Summer Hill stores remain open with the following trading hours.

Monday - Saturday 9am - 5pm. 

Sunday 10am - 4pm Leichhardt Only

Can I make an appointment?

We are happy to schedule a private appointment during this time as we ensure the safety of our customers and staff. Please contact the store on 02 9560 5795 to arrange a suitable time.

When will I get my order?

Australia post is ensuring that their delivery service continues, as they are experiencing greater demand than usual, we ask for your patience, but we expect 1-5 working days.

Can I get a refund?

Our refund policy states that we do not refund for change of mind, but we will exchange within 7 days and/or provide store credit. We wish to work with our customers to ensure that they are happy with their purchase so please contact the store if you have an issue you would like to discuss. The cost of additional postage will be charged to the customer.

What size should I buy?

We are creating a website that meets the needs of all our customers. If you are in any way unsure of the sizing of a garment, please do not hesitate to contact us and we will provide assistance. Call or email, and we use live chat during business hours.

How do I know my details are safe with you?

Your details are kept confidential and secure to the best of our and our providers' abilities. Any information disclosed to us will only be used by us for the purpose for which it was supplied. Your personal information is required for the purposes of contacting you following your purchase should any problems arise in respect to processing or shipping your purchase.

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